Privacy policy

Privacy Policy

Last updated: March 30, 2026

This Privacy Policy explains how Lumani Impact, operated by SECURE PAYMENT LTD ("we", "us", or "our"), collects, uses, stores, and shares your personal information when you visit lumani-impactt.site, place an order, contact us, or otherwise interact with our services.

1. Who We Are

Website and trading name: Lumani Impact

Operator: SECURE PAYMENT LTD

Email: contact@lumani-impactt.site

Phone: +44 (0)370 524 4622

Business address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, England, BH16 6FA

2. Scope of This Policy

This Privacy Policy applies to personal information collected through our website, checkout, support channels, and related communications. It also applies to information collected automatically through cookies and similar technologies, subject to your browser settings and any consent choices that may apply.

3. Personal Information We Collect

Depending on how you use our website, we may collect the following categories of personal information:

  • Identity and contact data, such as your name, email address, telephone number, and billing details;
  • Order and transaction data, such as products purchased, order history, payment status, and limited transaction references;
  • Technical and device data, such as IP address, browser type, device type, operating system, time zone, referral source, and site usage data;
  • Customer support data, such as the content of emails, messages, and support requests you send us;
  • Marketing and preference data, such as your preferences for receiving updates, where you have opted in or where permitted by law.

We do not intentionally collect more personal data than is reasonably necessary for the purposes described in this Policy.

4. How We Collect Information

We may collect personal information:

  • directly from you when you place an order, fill in forms, or contact us;
  • automatically when you browse our website, through cookies, logs, pixels, and similar technologies;
  • from service providers that help us process payments, host our store, detect fraud, deliver digital purchases, and provide analytics or customer support.

5. How We Use Your Information

We use personal information for legitimate business and legal purposes, including to:

  • provide, operate, and improve our website and services;
  • process orders and payments;
  • deliver digital products and confirm access;
  • communicate with you about your order, account, or support request;
  • prevent fraud, abuse, unauthorized transactions, and security incidents;
  • comply with legal, accounting, tax, and regulatory obligations;
  • send service-related notices and, where permitted, promotional communications.

6. Lawful Bases for Processing

Where UK data protection law applies, we rely on one or more lawful bases, including:

  • performance of a contract where processing is necessary to fulfill your order or provide requested services;
  • legitimate interests where processing is necessary to run, secure, and improve our business, provided such interests are not overridden by your rights;
  • legal obligation where we must process data to comply with applicable law;
  • consent where required, for example for certain marketing activities or optional cookies.

7. Sharing Your Information

We may share your personal information with trusted third parties only where reasonably necessary, including:

  • e-commerce platform providers, such as Shopify;
  • payment processors and fraud prevention providers;
  • technology, hosting, analytics, and email service providers;
  • professional advisers, insurers, auditors, and legal representatives;
  • law enforcement, regulators, courts, or public authorities where required by law or to protect our rights.

We do not sell your personal information to third parties for cash consideration.

8. International Transfers

Some of our service providers may process personal information outside your country. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, in line with applicable data protection requirements.

9. Cookies and Similar Technologies

We use cookies and similar technologies to keep the website functioning, remember user preferences, understand how visitors use the site, improve performance, and support security and fraud prevention. Some cookies may be set by third-party services integrated into our store.

You can usually manage cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to fulfill orders, maintain business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no internet transmission or storage system can be guaranteed to be 100% secure.

12. Your Rights

Depending on your location and the laws that apply, you may have rights to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your information in certain circumstances;
  • object to or restrict certain processing activities;
  • request portability of certain personal information;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a supervisory authority if you believe your rights have been infringed.

To exercise your rights, please contact us at contact@lumani-impactt.site. We may need to verify your identity before completing your request.

13. Children's Privacy

Our website and products are not intended for children without appropriate supervision where required. We do not knowingly collect personal information from children in violation of applicable law.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised "Last updated" date.

16. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact:

Lumani Impact
Operated by SECURE PAYMENT LTD
Email: contact@lumani-impactt.site
Phone: +44 (0)370 524 4622
Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, England, BH16 6FA